As we understand that you would rather invest money, time and knowledge in your core business, many can help to reduce the effort by providing additional services such as monitoring, either so you can work cost-effectively as well
as outsource (a part) of the monitoring. Group 2000 is keen to help and advise you on what would fit you best and can tailor the need for support and monitoring to match your exact needs.
We can offer monitoring services as part of the supplied solution or project, making sure your team is well equipped to monitor the services and systems within your monitoring centre.
If required Group 2000’s support team can help monitor your services and systems offering 1st line support as well on working days.
Our support services are strictly audited by our own Quality and Security department as well as by our independent audit company Lloyds Register. We successfully hold both ISO 9001:2015 and ISO 27001:2013 certificates.
- 24/7 or 5x8 Support - 5x8 Monitoring and 1st line support - Periodic health checks - Preventive maintenance - Vulnerability checks - Security updates - Software upgrades - Technical on-site and remote support - SLA reporting - SLA meetings
We have a dedicated and highly expert team ready 24*7 to make sure your systems and business run smoothly. Our customer satisfaction score of 9+ defines are dedication and as we continuously look forward to understand how we can better the services for you, we intend to strengthen our partnership for the years to come.
As Group 2000 we offer a vast range of services in order to support your organization and embed your valuable feedback in our platforms. Whether it is consultancy, architectural designs, SLA, management, managed services or following a training course in one of our LIMA Academy courses it is our daily intention and effort to let your organization growth and supporting you in your business.