System Insourcing and Management

System Insourcing and Management

System Insourcing and Management

Our system outsourcing service transfers the management or execution of the entire IT function within your organization to our professional team for a monthly fee. With our out-tasking service, we enable organizations to turn over a specific IT operation to our professionals.
Both methods offer significant benefits for organizations that want to focus on their core business and not build out a large IT department. Our customers profit from our operational expertise and extended IT knowledge, in order to restructure and save costs, without comprising quality assurance. Worldwide Maintenance & Support can be provided for our own and other vendor solutions to assure a high level of availability on services which are crucial for our customers.

Other features are:
5×8 or 7×24 Helpdesk, SLA reporting, preventive maintenance, committed reaction & repair times and software maintenance.
Group 2000 provides technical on-site and remote support, while guaranteeing a 30 minutes response time.