System Insourcing and Management
Our system outsourcing service transfers the management or execution of the entire IT function within your organization to our professional team for a monthly fee. With our out-tasking service, we enable organizations to turn over a specific IT operation to our professionals.
Both methods offer significant benefits for organizations that want to focus on their core business and not build out a large IT department. Our customers profit from our operational expertise and extended IT knowledge, in order to restructure and save costs, without comprising quality assurance. Worldwide Maintenance & Support can be provided for our own and other vendor solutions to assure a high level of availability on services which are crucial for our customers.
Other features are:
5×8 or 7×24 Helpdesk, SLA reporting, preventive maintenance, committed reaction & repair times and software maintenance.
Group 2000 provides technical on-site and remote support, while guaranteeing a 30 minutes response time.