Customer Project & Support Engineer (m/f)

Your role

In this dynamic position, you combine project engineering and technical support into one impactful role. You don’t just deploy our solutions – you make sure they perform flawlessly in real-world environments.

You are the go-to technical expert, trusted advisor, and problem-solver for our customers. 

What you’ll do 

• Install, configure, and implement our solutions (on-premise & cloud);
• Integrate systems within complex customer environments;
• Troubleshoot incidents and provide 2nd/ 3rd line support;
• Support deployments, updates, and changes (including maintenance & upgrades);
• Perform health checks and preventive maintenance;
• Work on both customer projects and support tickets – no day is the same;
• Document solutions and contribute to automation and process improvements;
• Collaborate closely with customers and internal teams (e.g. Product Development);
• Act as a trusted technical advisor to our clients.

What you bring

• Bachelor’s or Master’s degree (HBO/WO), preferably in (Technical) IT;
• Experience in system engineering, implementation, and/or technical support;
• Strong Linux knowledge (preferably Red Hat/ RHEL);
• Experience with automation tools (e.g. Ansible);
• Knowledge of databases (PostgreSQL and/or Cassandra);
• Understanding of networking, security, and system integrations;
• Analytical mindset with strong problem-solving skills;
• Customer-focused and strong communicator (Dutch & English);
• Willingness to travel internationally and join standby/on-call rotations.

Nice to have

• Experience with scripting or programming (e.g. Java);
• Affinity with telecom and networking (IP, SIP, 4G/5G).

Integrity & Reliability

Before employment, you will need to provide Group 2000 with a Certificate of Conduct (VOG). A personal screening can also be a part of the job application.

What we offer

• A unique opportunity to live and work in Curaçao;
• A challenging role in a high-tech, international environment;
• The perfect mix of project work and support;
• Variety: remote work and on-site at customer locations;
• Work on complex, high-impact solutions in telecom and security;
• Plenty of room for initiative, growth, and technical development.

Why Group 2000?

At Group 2000, you don’t just build technology – you build impact. 

You’ll play a key role in our customers’ success and in shaping our brand-new Curaçao office. 

This is more than a job. It’s your next adventure. 

Ready to elevate your career with an ocean view?

Apply now or reach out to our HR Manager Fleur Knuif via fleur.knuif@group2000.com or +31 546 482400.